FAQ

A: Pookie's Punis takes pride in sourcing all our fleeces from various local farms located in Southeastern Michigan. By partnering with these local farms, we can ensure the highest quality of products while supporting our local agriculture. This practice not only allows us to offer you premium fleeces but also contributes to the sustainability and economic well-being of our community. Rest assured, when you purchase from Pookie's Punis, you are receiving top-quality materials that have been locally and ethically sourced.

A: At Pookie's Punis, we take immense pride in the meticulous process we use to select and prepare our fleeces. Our approach begins with carefully handpicking the healthiest staples from locally sourced farms, ensuring that only the finest wool makes it into our products. Each fleece is then meticulously cleaned; we manually remove all detritus and short cuts to ensure top-notch quality. To further guarantee the purity of our wool, every fleece is scoured and rinsed multiple times to eliminate any lanolin, which can otherwise make the fiber sticky and hard to work with. Finally, our commitment to vibrant and enduring colors is achieved through the use of Jacquard acid dyes, which create luscious and long-lasting hues. This thorough and dedicated process sets our fleeces apart and ensures a superior experience for our customers.

A: At Pookie's Punis, we highly suggest you purchase enough of the same colorway with your initial purchase because our colorways are created from the same dyed fleece. This means that each batch may have slight variations in color. By purchasing all you need initially, you can ensure a consistent color match for your entire project. If you decide to buy more later, there's a chance the new batch may not exactly match the original one, which could impact the overall appearance of your work.

A: At My Site, we prioritize excellent customer service and are always here to assist you. If you have any questions or need further support, you can reach out to us in the following ways:

1. Email: Send us an email at pookiespunis@gmail.com. We aim to respond to all email queries within 24 hours.

2. Facebook: You can also message us on Facebook. Our social media team is active daily to ensure swift responses to your inquiries and provide you with the support you need.

Whether you have questions about our services, need assistance, or just want to learn more about what we do, please feel free to contact us through either method. We look forward to helping you!